Software Libre: Abstract



FAQ

Admittedly, these questions have not all been asked. Most of them are questions we anticipated or bits of information that had no other logical place. "faq" is however the common name for such a document.


    General

  1. I've got a question, but it's not answered in here

    It might be that your question is not a generally asked question. Still, if it's gnu, linux or free software related, we're happy to try and provide you with an answer, so mail it. If it's general enough we'll include it in this faq.
  2. So you are basically an Open Source company ?

    Not quite. Although we use Open Source software, and admire the Open Source Software community, there are fundamental differences between Open Source Software and Free Software.
    Open Source is a name that came into use to distinguish between the ethical aspects and the technical aspect of Free Software . It was used to gain foothold within larger corporations, some of which might have negative connotations with the word "free" or "ethical". Because of this the ethical nature of the software was played down and it's technical merits were stressed.
    We have no problems with presenting the nature and origin of Free Software, and find it an odd assumption that anyone would object to making our society a better and more social place.
  3. I like what your project. How can I help ?

    We do not accept donations or any sort of gift that might be misconstrued.
    We understand why people would be sceptical about a business that on the surface seems to altruisticly donate resources. The understanding is however, that we return an investment into something that is not a singular entity. This entity is a loosely spread global community of which our project is a sublimation into the services market. We are not supporting a community, this community is supporting us, regardless of who we are or what we do. It is in our own best interest to help this community prosper and grow. So it's not all a selfless act. It could be called, if one is so inclined, a business model, just a very unusual one.

  4. About

  5. What is a Zero Profit company?

    A Zero Profit is a term we coined ourselves. It to distinguish ourselves from no-profit foundations that rely on gifts and donations to function. Basically we are an ordinary company except for the fact we use the profit derived from business to reach our goal. Basically, we are our own fundraisers
  6. Don't you guys want to be rich ?

    Ofcourse we do :)
    However, we find it important to establish a daily livelihood in an ethical way. Also, it is important for us to support the software we rely on.
    Perhaps it's easier to think of it as a business which invests 100% of the profit it earns into R&D and a little marketing.
  7. You are a foundation, but you also want to be profitable, how can that be ?

    We understand that most foundations exist to pursue some sort of noble cause. These foundations must rely on donations and gifts, since it is hard to earn money with the activities they must undertake to pursue that cause.
    Implementing and deploying Free Software, is a cause which can generate revenue. This means we can pay people to further our goal.
    It might not be exactly how the law expected the concept of a foundation to be filled in, but we fulfill all the criteria and there's nothing illegal about our activities.
    It is a "hack" to the concept of a foundation as layed down in the law, so to speak.
  8. How can you get payed ?

    Actually, lot's of people get payed to work for a foundation. Most bigger foundations have full-time people taking care of the administration, professional designers and even marketing people.
    These people get payed to indirectly help achieve the goal of that foundation.
    We have a cause which allows us to directly make money with it. We can pay our people and take any profits we make and use these fulfill our obligations.
  9. How does the community know you're not secretly ripping them off ?

    First of all. There's very little benefit to having a foundation instead of a a bussiness with shareholders. We still pay income-tax, and pay all the taxes any normal bussiness is required to pay.
    Practically the only advantage of having a foundation over a shareholder company when one has a services company is brownie points and warm fuzzies :)
    If you're still not convinced, mail us, call us, or even visit us, so we can answer whatever question you might have.
  10. GNU/Linux

  11. What's Linux ?

    look at the linux section for information about linux. If your question isn't answered there, mail us so we can include your question here
  12. What's GNU ?

    look at the gnu section for information about gnu. If your question isn't answered there, mail us so we can include your question here
  13. Tech

  14. What's a shared connection ?

    A shared connection determines as to what amount the connection will be shared. It is not as simple as a dividing the total amount by the number of users. If none of the others users are at that time using their bandwidth, your server will have full access of all the bandwidth, otherwise it might be lower, but never less then the amount of bandwidth divided by the maximum number of concurrent users.
  15. Business

  16. Unilateral Termination of contracts

    We do not only grant the right to unilaterally terminate a contract but also reserve the right to do so ourselves.
    We can and will not tolerate misbehaviour on our network. Misbehaviour constitutes:
    • Spamming or related activities
        Our ISP enforces a strict no-spam policy, which we in term relay to our customers. Even if they would not do so we would still enforce such policies. Aside from the ethical aspect we cannot afford other customers who are in the same ip block to be unable to run a mail-server.
        We are aware that accidents and malicious users can happen, and can be convinced that it was not an organised attempt at spamming or related activities. The burden to convince us however lies with the customer.
    • Redistributing copyrighted works for which you do not have the right to distribute
        We think that sharing digital works can be benificial to society. It is however, up to the copyright holders to decide what the terms of distribution on their work will be.
    • illegal activities
        Phreaking and related activities that could cause damage to or confusion within networks or servers of third parties are not allowed.
        Security related research however is encouraged. If these security related efforts are directed towards third party servers and networks, they must happen with prior understanding and permission of the third party.
        Complaints about unauthorised security research activities originating from our networks will be investigated.
    These are not exhaustive. For more information take a look at our standard hosting contract.
    In short: We reserve the right to not deliver services which are not ethical in our view. Good netizens will find have few problems adhering to our policy.

    Please note that all restrictions partain to network traffic, not the actual contents of the server.

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